7bat Privacy Policy

This Privacy Policy ("Policy") is published by 7bat ("7bat," "we," "us," or "our"), the operator of the online casino and sports betting platform accessible at 7bat.club. This Policy applies to all personal information collected from you ("the Player," "User," or "Data Subject") when you register, log in to, or use any feature of the 7bat platform.

This Policy is intended to comply with the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission ("NPC"). By registering for and using the 7bat platform, you consent to the collection, processing, and use of your personal information as described in this Policy.

When you register for a 7bat account or use our services, we collect information you provide directly, including:

• Full legal name
• Date of birth (for age verification purposes)
• Philippine mobile number
• Email address
• GCash-linked account identifier (where GCash sign-in or payment is used)
• Government-issued ID information (when identity verification is required)
• Financial information including deposit and withdrawal details (payment method type, transaction reference numbers — we do not store full card numbers)
• Communications you send to 7bat support, including live chat transcripts and email correspondence

When you access the 7bat platform, certain technical information is collected automatically:

• IP address and approximate geographic location derived therefrom
• Device type, operating system, and browser version
• Pages visited within the platform, time spent, and navigation paths
• Game activity logs, including games played, wagers placed, outcomes, and timestamps
• Login timestamps and session duration
• Referral source (how you arrived at 7bat.club)

7bat may receive information about you from third parties in limited circumstances, including: identity verification service providers engaged for KYC (Know Your Customer) compliance; payment processors including GCash and BancNet-affiliated banks for transaction confirmation; and fraud detection services that provide risk signals to protect the platform and its players.

7bat uses your personal information for the following purposes:

• Account Registration & Management: To create and maintain your 7bat account, verify your identity and age, and manage your account settings and preferences
• Platform Operation: To provide access to games, process deposits and withdrawals, record game activity, and deliver the services you request
• Regulatory Compliance: To comply with PAGCOR requirements, anti-money laundering (AML) obligations, Know Your Customer (KYC) regulations, and other applicable Philippine legal requirements
• Security & Fraud Prevention: To detect, investigate, and prevent unauthorized account access, fraudulent transactions, bonus abuse, and other prohibited conduct
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, apply responsible gaming tools where warranted, and enforce the 21+ age restriction
• Communications: To send you transactional notifications (deposits, withdrawals, account security alerts) and, where you have consented, promotional communications about 7bat offers and updates
• Platform Improvement: To analyze usage patterns, fix bugs, and improve the performance and features of the 7bat platform

Under the Philippine Data Privacy Act, 7bat relies on the following legal bases for processing your personal information:

• Contractual Necessity: Processing required to fulfill our obligations under the Terms and Conditions you have agreed to, including providing gaming services and processing payments
• Legal Obligation: Processing required to comply with applicable Philippine law, including PAGCOR regulations, AML obligations, and tax reporting requirements
• Legitimate Interests: Processing necessary for 7bat's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring — provided such interests are not overridden by your fundamental rights
• Consent: Where required by law, we will seek your explicit consent before processing your data for specific purposes such as direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing

7bat does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your data only in the following limited circumstances:

• Service Providers: Third-party vendors engaged by 7bat to deliver platform services, including payment processors (GCash, BancNet partner banks), KYC verification providers, cloud hosting infrastructure, and customer support tools. These providers are contractually bound to process data only as instructed by 7bat and in compliance with Philippine data privacy law
• Regulatory Authorities: Government agencies including PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), and law enforcement authorities when required by law or valid legal process
• Corporate Transactions: In the event of a merger, acquisition, or sale of 7bat's business or assets, personal data may be transferred to the successor entity, subject to equivalent privacy protections
• With Your Consent: For any other purpose not covered above, only with your prior informed consent

7bat uses cookies and similar tracking technologies on the 7bat.club platform. Cookies are small text files placed on your device that help us operate the platform effectively. The types of cookies 7bat uses include:

• Strictly Necessary Cookies: Essential for the platform to function. These enable your login session, maintain your authenticated state, and ensure security features operate correctly. These cannot be disabled without impairing platform functionality
• Performance Cookies: Used to analyze how players use the platform — which pages are visited most frequently, where errors occur, and how navigation flows — to improve platform performance
• Functionality Cookies: Allow the platform to remember your preferences, such as your preferred game lobby view or language setting

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 7bat platform.

7bat retains your personal information for as long as your account remains active and for a period thereafter as required by applicable law or legitimate business necessity. Specific retention periods include:

• Account registration and identity information: retained for the duration of the account plus a minimum of 5 years following account closure, in compliance with Philippine AML record-keeping requirements
• Transaction and financial records: retained for a minimum of 5 years from the date of the transaction, as required by the AMLA and BIR regulations
• Game activity logs: retained for 3 years for responsible gaming monitoring and dispute resolution purposes
• Customer support communications: retained for 2 years following resolution of the matter

Upon expiry of the applicable retention period, 7bat will securely delete or anonymize your personal information in accordance with its data disposal procedures.

7bat implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmission between your device and 7bat servers
• Bcrypt password hashing — your password is never stored in plain text
• Role-based access controls limiting internal access to personal data on a need-to-know basis
• Two-factor authentication (2FA) available to all players via SMS to their registered Philippine mobile number
• Regular security assessments and vulnerability testing of the platform
• Automated anomaly detection to identify and respond to unusual account activity

In the event of a personal data breach that poses a risk to your rights and freedoms, 7bat will notify the National Privacy Commission and affected players in accordance with the requirements of the DPA and NPC Circular No. 16-03.

Under the Philippine Data Privacy Act, you have the following rights with respect to your personal information held by 7bat:

• Right to Be Informed: The right to be told how 7bat collects and uses your personal information — this Policy fulfills that obligation
• Right to Access: The right to request a copy of the personal information 7bat holds about you
• Right to Rectification: The right to request correction of inaccurate or incomplete personal information
• Right to Erasure or Blocking: The right to request deletion or blocking of personal information in certain circumstances, subject to legal retention obligations
• Right to Portability: The right to receive your personal information in a structured, commonly used electronic format
• Right to Object: The right to object to processing of your personal information based on legitimate interests, including for direct marketing purposes
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission if you believe 7bat has violated your data privacy rights

To exercise any of these rights, contact 7bat's Data Protection Officer at the details provided in Section 13. We will respond to verified requests within 15 business days.

The 7bat platform is strictly intended for individuals aged 21 years and older. 7bat does not knowingly collect personal information from individuals under 21 years of age. If 7bat becomes aware that personal information has been collected from a person under 21, that account will be immediately closed and the relevant data deleted, subject to any legal retention requirements that may apply.

If you believe a minor under 21 is using the 7bat platform, please contact us immediately at [email protected] so we can take appropriate action.

Certain service providers engaged by 7bat may be located outside the Philippines. Where personal data is transferred to a jurisdiction outside the Philippines, 7bat ensures that such transfers are subject to appropriate safeguards equivalent to the protections afforded under the Philippine Data Privacy Act, including contractual data processing agreements that impose obligations consistent with Philippine law. 7bat will not transfer your personal data to jurisdictions that do not provide adequate data protection standards without implementing appropriate protective measures.

7bat may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. Material changes will be communicated to registered players via the mobile number or email address on file, or via a prominent notice on the 7bat platform. The date of the most recent update is shown at the top of this page.

Continued use of the 7bat platform following notification of changes to this Policy constitutes your acceptance of the updated terms. If you disagree with any material change, you may close your account and request deletion of your personal data by contacting our support team.

7bat has designated a Data Protection Officer (DPO) as required by the Philippine Data Privacy Act. For any privacy-related inquiries, data subject rights requests, or complaints, you may contact the 7bat DPO through the following channels:

• Email (plain text): [email protected] — include "Data Privacy Request" in the subject line
• Live Chat: Available 24/7 on the 7bat platform — request to be escalated to the Data Protection team
• Response Time: We aim to respond to all privacy requests within 15 business days of receipt

If you are not satisfied with 7bat's response to your privacy concern, you have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (www.privacy.gov.ph).